![Rea Ninja](/img/default-banner.jpg)
- Видео 339
- Просмотров 15 625 436
Rea Ninja
Филиппины
Добавлен 25 дек 2017
From EMPLOYEE to EXPERT ✨ Take your career to the next level. Hello, I'm Rea! I help professionals like you get hired and thrive in your career and work environment.
On RUclips, I create videos about career and personal development. I started my career in the BPO industry as a customer service specialist, subject matter expert, and coach, then I eventually became a lead trainer. I left the corporate world after 7 years to fulfill my dream of working remotely.
In 2016, I became a freelancer and worked as a digital content creator/manager. While working remotely, I wanted to have a platform to continue being a trainer and educate people for free so I created a RUclips channel where I housed all my training videos. Fast forward to today, I'm still doing it!
On the business side, I love helping businesses supercharge their brand and increase leads through impactful digital content. I also take on special projects where I help companies start a contact center team in the PH.
On RUclips, I create videos about career and personal development. I started my career in the BPO industry as a customer service specialist, subject matter expert, and coach, then I eventually became a lead trainer. I left the corporate world after 7 years to fulfill my dream of working remotely.
In 2016, I became a freelancer and worked as a digital content creator/manager. While working remotely, I wanted to have a platform to continue being a trainer and educate people for free so I created a RUclips channel where I housed all my training videos. Fast forward to today, I'm still doing it!
On the business side, I love helping businesses supercharge their brand and increase leads through impactful digital content. I also take on special projects where I help companies start a contact center team in the PH.
Becoming a BPO or Call Center Trainer | Detailed Discussion ✨ CAREER CHRONICLES SERIES
In this episode of Career Chronicles, I talk about how I became a BPO / Call Center / Corporate Trainer.
FOR UPDATES ABOUT REA NINJA, FOLLOW:
✅ FB PAGE: reaninja
✅ INSTAGRAM: reagenes
✅ TIKTOK: tiktok.com/@reaninja
✅ LINKEDIN: linkedin.com/in/reaalducente/
INREALITY PODCAST:
✅ SPOTIFY: bit.ly/inREAlity-podcast
✅ APPLE POD: apple.co/3j1PZEX
I BLOG TOO - check it out:
blissfulsnapshots.com
If you like this kind of content, please consider subscribing to my RUclips channel and sharing my videos! :) Thanks so much for watching. See you in the next one! ♥
FOR UPDATES ABOUT REA NINJA, FOLLOW:
✅ FB PAGE: reaninja
✅ INSTAGRAM: reagenes
✅ TIKTOK: tiktok.com/@reaninja
✅ LINKEDIN: linkedin.com/in/reaalducente/
INREALITY PODCAST:
✅ SPOTIFY: bit.ly/inREAlity-podcast
✅ APPLE POD: apple.co/3j1PZEX
I BLOG TOO - check it out:
blissfulsnapshots.com
If you like this kind of content, please consider subscribing to my RUclips channel and sharing my videos! :) Thanks so much for watching. See you in the next one! ♥
Просмотров: 732
Видео
Becoming a Call Center Agent | Customer Service Specialist ✨ CAREER CHRONICLES SERIES
Просмотров 7073 месяца назад
Fifteen years ago, I moved to Cebu alone to try working in a call center. I had a relocation compensation package with a 5-month bond. Meaning, I couldn’t leave the company for 5 months or else I’d have to pay the company back. What I thought was going to be a 5-month trial of my work life turned into 5 years and many more. Indeed, time flies when you’re having fun (and sleeping the days away, ...
REMOTE WORK: How I Truly Feel About Time Tracker & Web Cam While Working Remotely + Unpaid Test Task
Просмотров 3234 месяца назад
REMOTE WORK: How I Truly Feel About Time Tracker & Web Cam While Working Remotely Unpaid Test Task FOR UPDATES ABOUT REA NINJA, FOLLOW: ✅ FB PAGE: reaninja ✅ INSTAGRAM: reagenes ✅ TIKTOK: tiktok.com/@reaninja ✅ LINKEDIN: linkedin.com/in/reaalducente/ INREALITY PODCAST: ✅ SPOTIFY: bit.ly/inREAlity-podcast ✅ APPLE POD: apple.co/3j1PZEX I BLOG TOO - check it out: blissfu...
How to Deal With Job Application Hardship & Struggles | Job Hunting, Misleading Salary on Job Posts
Просмотров 4175 месяцев назад
Whichever year you are watching this video, chances are there will be some sort of job application hardship and struggles. In this video, I talk about how to deal with these struggles. FOR UPDATES ABOUT REA NINJA, FOLLOW: ✅ FB PAGE: reaninja ✅ INSTAGRAM: reagenes ✅ TIKTOK: tiktok.com/@reaninja ✅ LINKEDIN: linkedin.com/in/reaalducente/ INREALITY PODCAST: ✅ SPOTIFY: bit...
Why You're Still NOT HIRED Yet Until Now and What You Can Do About It
Просмотров 6415 месяцев назад
Why You're Still NOT HIRED Until Now and What You Can Do About It - Have you ever thought that maybe it's not your fault? Or that you don't have complete control over the job application process? Watch this video to learn more. RELATED VIDEOS TO WATCH AFTER: Interview Guides - ruclips.net/p/PLpEXFgzuDIjC5q6HTBi5gE-TPoaacj02g Resume Tips - ruclips.net/p/PLpEXFgzuDIjAyNejT1YMF9gKYsHI8sE1S Employe...
UPDATED Job Application and Interview Tips - Small Things Matter!
Просмотров 1,8 тыс.8 месяцев назад
You tend to forget the smallest and maybe simplest things, so in this video, I'm here to remind you what those are. FOR UPDATES ABOUT REA NINJA, FOLLOW: ✅ FB PAGE: reaninja ✅ INSTAGRAM: reagenes ✅ TIKTOK: tiktok.com/@reaninja ✅ LINKEDIN: linkedin.com/in/reaalducente/ INREALITY PODCAST: ✅ SPOTIFY: bit.ly/inREAlity-podcast ✅ APPLE POD: apple.co/3j1PZEX I BLOG TOO - chec...
STORYTIME: My heart rate went up to 200 BPM! 💔😭 How I Deal with Anxiety or Panic Attacks
Просмотров 74410 месяцев назад
STORYTIME: My heart rate went up to 200 BPM! 💔😭 How I Deal with Anxiety or Panic Attacks FOR UPDATES ABOUT REA NINJA, FOLLOW: ✅ FB PAGE: reaninja ✅ INSTAGRAM: reagenes ✅ TIKTOK: tiktok.com/@reaninja ✅ LINKEDIN: linkedin.com/in/reaalducente/ INREALITY PODCAST: ✅ SPOTIFY: bit.ly/inREAlity-podcast ✅ APPLE POD: apple.co/3j1PZEX I BLOG TOO - check it out: blissfulsnapshots...
What You NEED to Succeed in your Job as a Freelancer or Remote Worker | Call Center to Freelancer
Просмотров 50910 месяцев назад
What You NEED to Succeed in your Job as a Freelancer or Remote Worker | Call Center to Freelancer
Make Money Online - Non Voice Non Phone Jobs You Can Do Anywhere | Call Center to Freelancer
Просмотров 1,8 тыс.Год назад
Make Money Online - Non Voice Non Phone Jobs You Can Do Anywhere | Call Center to Freelancer
Becoming a Freelancer & Increasing Your Earning Potential + Action Steps | Call Center to Freelancer
Просмотров 794Год назад
Becoming a Freelancer & Increasing Your Earning Potential Action Steps | Call Center to Freelancer
How to Start Your Freelancing Journey, Beginner Tips & Steps | Call Center to Freelancer
Просмотров 731Год назад
How to Start Your Freelancing Journey, Beginner Tips & Steps | Call Center to Freelancer
My Journey, Employee vs Freelancer + Revealing my Earnings Then & Now | Call Center to Freelancer
Просмотров 811Год назад
My Journey, Employee vs Freelancer Revealing my Earnings Then & Now | Call Center to Freelancer
Call & Chat Flow - Step by Step Summary with Suggested Scripts and Samples
Просмотров 4,8 тыс.Год назад
Call & Chat Flow - Step by Step Summary with Suggested Scripts and Samples
Handling Difficult Calls - Managing Emotions and Tips to Stay Calm in Calls | FREE TRAINING
Просмотров 5 тыс.Год назад
Handling Difficult Calls - Managing Emotions and Tips to Stay Calm in Calls | FREE TRAINING
Positive Language - Common Trigger Words Customers Don't Want to Hear | With Sample Positive Scripts
Просмотров 8 тыс.Год назад
Positive Language - Common Trigger Words Customers Don't Want to Hear | With Sample Positive Scripts
Empathy, Acknowledgement, Reassurance with Sample Scripting & Tips to be Empathetic | FREE TRAINING
Просмотров 19 тыс.Год назад
Empathy, Acknowledgement, Reassurance with Sample Scripting & Tips to be Empathetic | FREE TRAINING
Tone of Voice - Components & How to Improve Your Tone of Voice with Quick Exercises | FREE TRAINING
Просмотров 3,7 тыс.Год назад
Tone of Voice - Components & How to Improve Your Tone of Voice with Quick Exercises | FREE TRAINING
Active Listening - How to Listen with Intent & Tips to Improve Your Listening Skills | FREE TRAINING
Просмотров 9 тыс.Год назад
Active Listening - How to Listen with Intent & Tips to Improve Your Listening Skills | FREE TRAINING
Common Red Flags In An Applicant + Job Application Tips 💯 IRL with a Sourcing/Recruitment Manager
Просмотров 1,1 тыс.Год назад
Common Red Flags In An Applicant Job Application Tips 💯 IRL with a Sourcing/Recruitment Manager
Growing Pains, The Art of Saying No, and Being Young-Dumb-and-Broke 🤭 IRL with a Project Manager
Просмотров 480Год назад
Growing Pains, The Art of Saying No, and Being Young-Dumb-and-Broke 🤭 IRL with a Project Manager
On Quitting Jobs, Being Unemployed, and Leaving Your Company Properly ✌️ IRL with a Project Manager
Просмотров 677Год назад
On Quitting Jobs, Being Unemployed, and Leaving Your Company Properly ✌️ IRL with a Project Manager
OFFICIALLY UNEMPLOYED 📣 The update you never asked for but I'm giving anyway😄
Просмотров 1,4 тыс.Год назад
OFFICIALLY UNEMPLOYED 📣 The update you never asked for but I'm giving anyway😄
BECOME AN EVERGREEN CONTENT CREATOR and create more opportunities for yourself
Просмотров 535Год назад
BECOME AN EVERGREEN CONTENT CREATOR and create more opportunities for yourself
Build other skills outside your job and be more employable - IT'S A MUST NOWADAYS
Просмотров 461Год назад
Build other skills outside your job and be more employable - IT'S A MUST NOWADAYS
Is aiming for more money a bad thing? Take control of your career. You can still earn more!
Просмотров 270Год назад
Is aiming for more money a bad thing? Take control of your career. You can still earn more!
Don't underestimate yourself - go out of your comfort zone. You are capable!
Просмотров 771Год назад
Don't underestimate yourself - go out of your comfort zone. You are capable!
Is your workplace toxic? Protect yourself - it's okay to be selective and choose the right company
Просмотров 384Год назад
Is your workplace toxic? Protect yourself - it's okay to be selective and choose the right company
Hate your job or role? Don't waste your time when you're not willing to give 100%
Просмотров 552Год назад
Hate your job or role? Don't waste your time when you're not willing to give 100%
CUSTOMER SERVICE FOR BEGINNERS: Sample Order Processing Call with Scripting and Notes for Discussion
Просмотров 5 тыс.Год назад
CUSTOMER SERVICE FOR BEGINNERS: Sample Order Processing Call with Scripting and Notes for Discussion
CUSTOMER SERVICE FOR BEGINNERS: How To Close A Call Properly | Closing Spiel
Просмотров 12 тыс.Год назад
CUSTOMER SERVICE FOR BEGINNERS: How To Close A Call Properly | Closing Spiel
Thanks for this video.. i can share this to NEWBIES who are willing to work in BPO
Probably the re usin old Nokia phone's mic to do this test.
It should be: Adherence = (55 / 60) x 100
Hi. Can you do a video mock call sample for a content dispute channel? Please
Ma'am sobrang nahihirapan po ako mapacall si client sa law firm na job duty ko as a cold caller or advertising agent of the law firm. Ma'am baka po may sample script po kayo kung papano ko po makakausap si client at hindi niya ako ieend call agad? 🥺🥺
Wow ..interesting..
Could you provide me the answer of these part . It would be easy for me to understand bec this video is quite faster then actual video
God bless you it's so helpful, by the way this Sep 2 is my first training. God bless me also pag pray nyopo ako gusto ko talaga maging magaling na agent then ma promote.
I have a question regarding the hiring practices of some companies that require applicants to have a college background, even when they have several years of experience in the BPO industry. I am not talking about higher positions but just regular positions like Customer Service Rep and Sales Rep. Could this be a form of discrimination? I am curious about the reasoning behind this requirement given the practical experience that many candidates possess
would it be possible for an part time chat support in teletech?
di clear ang audio
glad to see this video im starting as social media moderator this September 1
Bagsak ako sa assessment travel
thank you for the tips!
God bless you Rea
Very worst thing
I have completed the test today. As for my first take I got 55 B+ score. I have followed the tips specially for telling unreliable words or sentences just to complete the 30 seconds. Then, the gave me another one (Not sure for retake) but I got a score of 50 B. Hopefully I still pass the test since I got 69 score on Written Test.
i have my test in minutes, i'm nervious
This is a really great video with wonderful tips while dealing with customers on the phone. I work for an insurance company and talk to our members for my job. So having these tips to refer to is wonderful. Thank you Rea❤ I will share this video with my teammates at work.
OMG the way of speaking is like in a nursesy school to 4-6 years old childreen:)
thankyou for sharing this kind of videos it's really helpful for me . for upcoming exam
1. The customer call to get a refound for his late payment. 2. The agent reviewed the account's customer and she let him know that does exist hour limit payment in the bank politics, so she explained to the customer that is possible to do a review and if his record account apply for an option, it could help him to ask for a refound to the bank account. 3. She showed empathy and knowlegde. 4. She did a good job, and those exercises could help her to improve her skills in future situations. 5. I think that I could do almost the same process and explanations given in the video.
hi everyone, I'm still a trainee in my school this time since we have a subject regarding contact center NCII, and i believe is of great help in nourishing my skill and expertise in speaking and addressing customer service
Hi Ninja, during first part, if a sentence is so small and there is no beep, should we read that sentence only once or go on repeating till the deep
Ano po magandang gawin pag di alam ang answer?
Can we have the asnwer?
if someone asked for a sketch of where I lived, I would be heading for the door.
san mag a apply
Pray for me mom
Only two words mom
hope this would help me to my next job search. thank you
hello, tanong ko lang need pa ba mag prepare ng introduction about yourself or prepare some talent? hahahaha dami ko po kasing nakikita na ganyang post 😅
"If you're doing meaningful work and really want you're doing, that's what matters most" I really like that. Employers definitely care more about how you can passionately explain your experiences
@@Matt-bu6vz thank you! 💙
Youre awesome. Ive had many issues in this field glad i found you!
Hi, ma'am I am from India. I passed my versant test, thanks very much for your clear informative video.
How to apply
Best post!
Can someone clear to me what's the word she said followed to phrase ,this is eventually results to ?
Can you please tell me what the versant say in the third sentence?
thanks for posting about Versant call center exam kasi need ko mag practice ngayon 😊 wish me luck makapasa sa exam😊
01:50 Philippines because of cheap employment rate when it come to salary. Pinoy will grab that opportunity for a cheap price even though the client can afford to pay $20 - $40 per hour, pinoy will still accept $2 per hour or $3 per hour because of "wag ambisyosong attitude or pasalamat ka may work ka, or pwede nayan. And worst is para makasipsip at ginagawang dyos and client kasi American, maputi, gwapo at matangkad.
Audio is not a good one
Parang malapit narin mawala ganitong work no kasi parang AI na dedetect na mga video na may mura o porn na hindi nadapat
GOODLUCK SA MGA NAGBABALAK MAG CM UNANG ARAW PALANG SUSUKA KANA AGAD HAHAHA
Youre so annoying
Ma'am how about the 4 days virtual training. I did not pass my typing test but they gave me a chance. They said they will an email about my 4 days virtual training, but until now I did not receive the email. What does it mean?
@@kimmykimmy8480 It can mean a lot of things. It’s best to send them a follow up message to find out. 😊
thankyou so much this is exactly what i was looking for.
@@chasingbucketlist 💙💙
Whaaaaaa
Guysss ang hirap mag calls di ko sila maintindihan
This video helped me getting my current job, thank a lot.