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Thanks for this video.. i can share this to NEWBIES who are willing to work in BPO

Probably the re usin old Nokia phone's mic to do this test.

It should be: Adherence = (55 / 60) x 100

Hi. Can you do a video mock call sample for a content dispute channel? Please

Ma'am sobrang nahihirapan po ako mapacall si client sa law firm na job duty ko as a cold caller or advertising agent of the law firm. Ma'am baka po may sample script po kayo kung papano ko po makakausap si client at hindi niya ako ieend call agad? 🥺🥺

Wow ..interesting..

Could you provide me the answer of these part . It would be easy for me to understand bec this video is quite faster then actual video

God bless you it's so helpful, by the way this Sep 2 is my first training. God bless me also pag pray nyopo ako gusto ko talaga maging magaling na agent then ma promote.

I have a question regarding the hiring practices of some companies that require applicants to have a college background, even when they have several years of experience in the BPO industry. I am not talking about higher positions but just regular positions like Customer Service Rep and Sales Rep. Could this be a form of discrimination? I am curious about the reasoning behind this requirement given the practical experience that many candidates possess

would it be possible for an part time chat support in teletech?

di clear ang audio

glad to see this video im starting as social media moderator this September 1

Bagsak ako sa assessment travel

thank you for the tips!

God bless you Rea

Very worst thing

I have completed the test today. As for my first take I got 55 B+ score. I have followed the tips specially for telling unreliable words or sentences just to complete the 30 seconds. Then, the gave me another one (Not sure for retake) but I got a score of 50 B. Hopefully I still pass the test since I got 69 score on Written Test.

i have my test in minutes, i'm nervious

This is a really great video with wonderful tips while dealing with customers on the phone. I work for an insurance company and talk to our members for my job. So having these tips to refer to is wonderful. Thank you Rea❤ I will share this video with my teammates at work.

OMG the way of speaking is like in a nursesy school to 4-6 years old childreen:)

thankyou for sharing this kind of videos it's really helpful for me . for upcoming exam

1. The customer call to get a refound for his late payment. 2. The agent reviewed the account's customer and she let him know that does exist hour limit payment in the bank politics, so she explained to the customer that is possible to do a review and if his record account apply for an option, it could help him to ask for a refound to the bank account. 3. She showed empathy and knowlegde. 4. She did a good job, and those exercises could help her to improve her skills in future situations. 5. I think that I could do almost the same process and explanations given in the video.

hi everyone, I'm still a trainee in my school this time since we have a subject regarding contact center NCII, and i believe is of great help in nourishing my skill and expertise in speaking and addressing customer service

Hi Ninja, during first part, if a sentence is so small and there is no beep, should we read that sentence only once or go on repeating till the deep

Ano po magandang gawin pag di alam ang answer?

Can we have the asnwer?

if someone asked for a sketch of where I lived, I would be heading for the door.

san mag a apply

Pray for me mom

Only two words mom

hope this would help me to my next job search. thank you

hello, tanong ko lang need pa ba mag prepare ng introduction about yourself or prepare some talent? hahahaha dami ko po kasing nakikita na ganyang post 😅

"If you're doing meaningful work and really want you're doing, that's what matters most" I really like that. Employers definitely care more about how you can passionately explain your experiences

Youre awesome. Ive had many issues in this field glad i found you!

Hi, ma'am I am from India. I passed my versant test, thanks very much for your clear informative video.

How to apply

Best post!

Can someone clear to me what's the word she said followed to phrase ,this is eventually results to ?

Can you please tell me what the versant say in the third sentence?

thanks for posting about Versant call center exam kasi need ko mag practice ngayon 😊 wish me luck makapasa sa exam😊

01:50 Philippines because of cheap employment rate when it come to salary. Pinoy will grab that opportunity for a cheap price even though the client can afford to pay $20 - $40 per hour, pinoy will still accept $2 per hour or $3 per hour because of "wag ambisyosong attitude or pasalamat ka may work ka, or pwede nayan. And worst is para makasipsip at ginagawang dyos and client kasi American, maputi, gwapo at matangkad.

Audio is not a good one

Parang malapit narin mawala ganitong work no kasi parang AI na dedetect na mga video na may mura o porn na hindi nadapat

GOODLUCK SA MGA NAGBABALAK MAG CM UNANG ARAW PALANG SUSUKA KANA AGAD HAHAHA

Youre so annoying

Ma'am how about the 4 days virtual training. I did not pass my typing test but they gave me a chance. They said they will an email about my 4 days virtual training, but until now I did not receive the email. What does it mean?

thankyou so much this is exactly what i was looking for.

Whaaaaaa

Guysss ang hirap mag calls di ko sila maintindihan

This video helped me getting my current job, thank a lot.